Hi y’all, Carolina from support here again!!
This tip is for users that manage many devices or face occasional traffic bursts! Hitting rate limits can disrupt your IoT apps and we offer a product that, the majority of times, our customers don’t know about: The Control Tower add-on. This powerful tool gives you deeper visibility and control over your data input/output on your profile, helping you keep everything running smoothly and predictably.
What you get with Control Tower:
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Per-device and per-profile IO stats: Track data input/output usage right from the device page and admin area. Stats are recorded from the moment you activate the add-on.
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Soft limits you control: Set custom, flexible limits per profile or per device to prevent overuse, protect against malfunctioning devices, and avoid hitting hard account limits. Device-level limits override profile-level ones.
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Hard limits visibility: Access detailed Requests Per Minute analytics to understand peaks, averages, and trends, with filtering by date/time.
Why it matters:
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Prevent cascading failures: One noisy device won’t bring down the rest by consuming all your allowance.
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Proactive capacity management: Monitor RPM usage and adjust soft limits before you approach hard limits.
To activate it or check the price you just need to go to our billing section.
Others important informations:
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Soft limits can’t exceed hard limits (hard limits always prevail).
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Device usage-history statistics appear after you activate the add-on (no historical backfill).
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Device pages also reference rate limits and how Control Tower helps protect Data Input/Output services.
I hope this info can be useful to our users here in the community (:
Cheers,