Zoho SalesIQ Integration - Widget Doesn't Appear

TagoRUN Discussion
1

@PCCIoT Team

Is anyone else having trouble using the TagoRUN Zoho SalesIQ integration?

I haven’t been able to find the “Enable Visitor Tracking” as specified in the https://docs.tago.io/en/articles/251-zoho-salesiq instructions?

I’ve already found and added the key.

Are many people trying to use this functionality?

2

@Phil Gutierre

Ey @iot1!

Recently another user reported the same problem, and we’re currently investigating this issue.
As soon we have an update I’ll let you know!

Thanks for reporting that!

Phil Gutierre

3

@PCCIoT Team

Hi Phil,

I think that might have been me as well

4

@Phil Gutierre

@iot1

Oh, so it’s you

I’ll keep you posted!

Thanks

5

@Phil Gutierre

Hi @iot1

We just replied to your open ticket, hope that information helps you. Can I close this topic?

Thanks!

6

@PCCIoT Team

It might be helpful to keep it running. We’re wondering if anyone else in the community has had similar issues to us. It seems you’ve been unable to re-create the issue yourselves.

We still can’t get the integration working, unfortunately.

7

@Phil Gutierre

Ey @iot1

You’re right. And yes, our team couldn’t reproduce the same issue. I suggest you check if there are some restrictions for unpaid accounts that might be stopping you to advance.

Anyway, If you need more assistance, let us know!

Thanks!