Widget values not updating after creation

TagoIO Dashboards
1

Hello All,

I’m new to TagoIO and was finally able to get my sensor connected last night, I also created a dashboard to show the sensor values. See current payloads from Live Inspector view below, I also put image of my dashboard show fresh values that do not match dashboard. I checked my dashboard/run again the next morning and the widget data has not changed. Is there a setting that tells the widget to use the fresh data coming in?

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2

Hi Bnappy,

Can you send a screenshot of what variable and from what device the widget in the top left corner is showing?

3

Good Afternoon,

here is a pic of that widget data source:

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4

Hmmm… not sure why but it looks like my ‘Bucket’ is only showing 4 records from previous night. Currently payloads are coming in, visible in Live Inspector but none of those values are visible in dashboard or bucket.

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5

Hi bnappy,

I looked at your widget and bucket and everything is working as expected.

Widget 1:

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Widget 2:

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I’m not sure what would be the problem?

6

That value you are looking at is old, where are all the values that are coming in?

I guess my question is what is the purpose of the dashboard, to show only 1 old value (not current value) received from the sensor or to show all values received from the sensor? The co2 sensor is sending in values every 5 minutes (as shown in live inspector) so when I look at my dashboard for the co2 sensor and only see 1 value it think something is not working correctly.

I have deleted and re-added the sensor and cleared the bucket, now no data is showing (but data is still coming in as show by live inspector). I obviously don’t know how to properly set up a device, even though I followed the instructions.

Can you add a new device (can be my co2) or any test device you have to show that this dashboard actually works?

Currently I am only testing the co2 sensor but I have more to setup. I was hoping this could be a solution we could use to build dashboards for our clients with many sensors. Is there a call we can schedule or zoom to figure this out?

Thank you,

Brandon

7

Hi Bnappy,

I believe there’s probably a problem during the process of inserting the data to your bucket, I’m currently waiting to see the data arrive at your device and verify the problem.

8

Hey Bnappy,

I noticed you’re data is arriving as expected in your profile, I also noted you are using the custom connector for TTNv3. So I believe you were parsing the data at the LNS before sending it to TagoIO.

9

Mahalo Freddy,

I removed and readded my sensors and they now are loading data into the buckets. The widgets look great! Thank you for all your help.

Brandon