Hey y’all! Carolina from support here!!
Yesterday we had a customer accidentally delete a few devices and reach out asking if we could recover them. While we do our best to help in those situations, the truth is that TagoIO doesn’t have an automatic backup system and recovering deleted resources requires manual technical effort on our end, which means it’s not always possible and may involve an additional cost.
That said, this situation reminded me of a feature that many of you might not be aware of or might not be using enough: the Backup & Restore feature via TagoIO CLI!
This feature allows you to create snapshots of your entire profile: dashboards, devices, actions, analysis scripts, files, and more! After that you can restore them whenever you need. Think of it as a “save point” for your whole TagoIO setup.
When should you use it?
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Before making big changes to your profile
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Before testing something new that could go wrong
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As a regular safety routine (just like you’d back up any important files!)
How does it work? It’s done through the TagoIO CLI with simple commands:
# Create a backup
tagoio backup create
# List your backups
tagoio backup list
# Restore everything
tagoio backup restore
# Restore only specific resources (e.g. just your Actions or a single Device)
tagoio backup restore --resources
tagoio backup restore --items
You can even download the backup locally for extra safety!!
Note: This feature is available on paid plans (Starter and Scale).
For the full details, check out the official announcement here.
I hope this tip helps other members avoid accidentally losing their resources 
Cheers,