Recent Billing Changes - Long Term Outages Prevention

Recent Billing Changes - Long Term Outages Prevention

@PCCIoT Team

Hi,

Thanks to the new billing changes, when monthly limits are reached, there is a loss of service for the rest of the month. This now means we can’t present any data until the following month.

Every now and then, when testing a new device, we hit our hourly limits, which was fine as you simply wait for the hour to pass, disable the sensor and reconfigure it. Now, we don’t know that the limit has been hit until it’s wiped us out for the entire month.

Is there a way to bypass this by triggering an action based on the number of data inputs in an hour, like we had before?

What we’re hoping to achieve is:

When 90% of (Monthly Limit/Hours in Month) is reached, disable all devices.
Re-enable after 1 hour.

This would help us bypass the issue in the meantime.

[Tago Support are being extremely helpful in direct contact regarding the limits]