{"users":[{"id":209,"username":"carolina.hidalgo","name":"Carolina Hidalgo","avatar_template":"/user_avatar/community.tago.io/carolina.hidalgo/{size}/1602_2.png","flair_name":"tagoio_team","flair_group_id":41,"primary_group_name":"tagoio_team","admin":true,"moderator":true,"trust_level":4},{"id":439,"username":"trampdog4","name":"Tramp Silverman","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/t/7ba0ec/{size}.png","trust_level":0},{"id":438,"username":"burtms","name":"Burt Silverman","avatar_template":"https://avatars.discourse-cdn.com/v4/letter/b/4491bb/{size}.png","trust_level":0},{"id":223,"username":"marlanw","name":"Marlan Winter","avatar_template":"/user_avatar/community.tago.io/marlanw/{size}/419_2.png","trust_level":2}],"primary_groups":[{"id":41,"name":"tagoio_team"}],"flair_groups":[{"id":41,"name":"tagoio_team","flair_url":null,"flair_bg_color":"","flair_color":""}],"topic_list":{"can_create_topic":false,"filter":"latest","more_topics_url":"/c/general/support-tips/40?page=1","per_page":30,"top_tags":[],"topics":[{"fancy_title":"About the Support Tips category","id":1795,"title":"About the Support Tips category","slug":"about-the-support-tips-category","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2025-12-11T16:08:50.810Z","last_posted_at":"2025-12-11T16:08:50.817Z","bumped":true,"bumped_at":"2025-12-11T16:08:50.811Z","archetype":"regular","unseen":false,"pinned":true,"unpinned":null,"excerpt":"Tips and best practices shared by our support team! Based on real customer questions to help you solve common issues before they happen and get the most out of TagoIO.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"visibility_reason_id":4,"tags":[],"tags_descriptions":{},"views":26,"like_count":2,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":2,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Meet the anonymous user! [Tip #16 Carolina from Support]","id":1819,"title":"Meet the anonymous user! [Tip #16 Carolina from Support]","slug":"meet-the-anonymous-user-tip-16-carolina-from-support","posts_count":5,"reply_count":2,"highest_post_number":5,"image_url":null,"created_at":"2026-01-05T19:36:53.547Z","last_posted_at":"2026-09-03T09:02:16.973Z","bumped":true,"bumped_at":"2026-09-03T09:02:16.973Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi y’all, Carolina from support here once again!! \nToday’s tip is one that has already helped a lot of users, and I hope it helps others here too :grinning_face: \nWant to show off your data to the public? Maybe it is jus&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":67,"like_count":2,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":2,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41},{"extras":null,"description":"Recent Poster","user_id":439,"primary_group_id":null,"flair_group_id":null},{"extras":null,"description":"Recent Poster","user_id":438,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Getting a login error? You might be selecting the wrong server [Tip #59 Carolina from Support]","id":1915,"title":"Getting a login error? You might be selecting the wrong server [Tip #59 Carolina from Support]","slug":"getting-a-login-error-you-might-be-selecting-the-wrong-server-tip-59-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-08-05T11:58:34.176Z","last_posted_at":"2026-08-05T11:58:34.228Z","bumped":true,"bumped_at":"2026-08-05T11:58:34.228Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nI’ve been getting quite a few tickets with this same concern, and it keeps coming down to the same thing: picking the wrong region on the login screen. This isn’t about SSO, two-fa&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":7,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Device sending raw data over TagoTiP? Use passthrough + Payload Parser [Tip #58 Carolina from Support]","id":1902,"title":"Device sending raw data over TagoTiP? Use passthrough + Payload Parser [Tip #58 Carolina from Support]","slug":"device-sending-raw-data-over-tagotip-use-passthrough-payload-parser-tip-58-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-06-12T19:04:55.215Z","last_posted_at":"2026-06-12T19:04:55.285Z","bumped":true,"bumped_at":"2026-06-12T19:04:55.285Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nHad a customer this week ask whether they could send a raw HEX payload over TagoTiP UDP and have the platform automatically convert it to the expected TagoTiP format. Great questio&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":15,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Why you&rsquo;re seeing &ldquo;Too many requests&rdquo; on your dashboard widgets [Tip #57 Carolina from Support]","id":1897,"title":"Why you're seeing \"Too many requests\" on your dashboard widgets [Tip #57 Carolina from Support]","slug":"why-youre-seeing-too-many-requests-on-your-dashboard-widgets-tip-57-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-05-08T13:12:18.471Z","last_posted_at":"2026-05-08T13:12:18.533Z","bumped":true,"bumped_at":"2026-05-08T13:12:18.533Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nI had a customer this week run into a “Too many requests, try again later” message on a few widgets. I figured the question might come up for others too, so here’s a quick rundown &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":24,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Run is down and you can&rsquo;t figure out why? Read this [Tip #56 Carolina from Support]","id":1894,"title":"Run is down and you can't figure out why? Read this [Tip #56 Carolina from Support]","slug":"run-is-down-and-you-cant-figure-out-why-read-this-tip-56-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-04-30T18:00:39.176Z","last_posted_at":"2026-04-30T18:00:39.245Z","bumped":true,"bumped_at":"2026-04-30T18:00:39.245Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nHad a case today that I thought was worth sharing here in case someone else runs into it. \nA customer reached out in a panic, saying they couldn’t access their Run and neither coul&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"visibility_reason_id":4,"tags":[],"tags_descriptions":{},"views":35,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Avoiding shared button states across users in Blueprint [Tip #55 Carolina from Support]","id":1891,"title":"Avoiding shared button states across users in Blueprint [Tip #55 Carolina from Support]","slug":"avoiding-shared-button-states-across-users-in-blueprint-tip-55-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-04-17T22:52:37.416Z","last_posted_at":"2026-04-17T22:52:37.487Z","bumped":true,"bumped_at":"2026-04-17T22:52:37.487Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nYesterday a client reached out with an interesting question that I thought might be useful for others too! \nHe was using a push button in a Blueprint dashboard (temperature logger &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":21,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"How to reduce dashboard data output consumption [Tip #54 Carolina from Support]","id":1883,"title":"How to reduce dashboard data output consumption [Tip #54 Carolina from Support]","slug":"how-to-reduce-dashboard-data-output-consumption-tip-54-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-04-14T16:55:57.890Z","last_posted_at":"2026-04-14T16:55:57.960Z","bumped":true,"bumped_at":"2026-04-14T16:55:57.960Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here on more time :upside_down_face: \nContinuing our discussion on Data Output and Dashboard Data Output, in my previous post I explained the differences between them and why they matter.&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":38,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Don&rsquo;t risk losing your work! Use the Backup &amp; Restore feature! [Tip #52 Carolina from Support]","id":1876,"title":"Don't risk losing your work! Use the Backup & Restore feature! [Tip #52 Carolina from Support]","slug":"dont-risk-losing-your-work-use-the-backup-restore-feature-tip-52-carolina-from-support","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2026-04-02T19:57:01.945Z","last_posted_at":"2026-04-10T20:38:14.506Z","bumped":true,"bumped_at":"2026-04-10T20:38:14.506Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here!! \nYesterday we had a customer accidentally delete a few devices and reach out asking if we could recover them. While we do our best to help in those situations, the truth is that Ta&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":39,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"How to change the network/connector of existing devices without losing data [Tip #51 Carolina from Support]","id":1873,"title":"How to change the network/connector of existing devices without losing data [Tip #51 Carolina from Support]","slug":"how-to-change-the-network-connector-of-existing-devices-without-losing-data-tip-51-carolina-from-support","posts_count":3,"reply_count":1,"highest_post_number":5,"image_url":null,"created_at":"2026-03-30T17:38:16.577Z","last_posted_at":"2026-04-10T20:30:36.584Z","bumped":true,"bumped_at":"2026-04-10T20:30:36.584Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here!! \nA customer reached out today with a common concern: they needed to migrate several devices from one LoRaWAN network (ChirpStack) to another (Senet) and were worried about losing t&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"visibility_reason_id":4,"tags":[],"tags_descriptions":{},"views":38,"like_count":1,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41},{"extras":null,"description":"Recent Poster","user_id":223,"primary_group_id":null,"flair_group_id":null}]},{"fancy_title":"Data Output VS Dashboard Data Output [Tip #53 Carolina from Support]","id":1881,"title":"Data Output VS Dashboard Data Output [Tip #53 Carolina from Support]","slug":"data-output-vs-dashboard-data-output-tip-53-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-04-09T18:19:17.420Z","last_posted_at":"2026-04-09T18:19:17.481Z","bumped":true,"bumped_at":"2026-04-09T18:19:17.481Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here once again!! \nI’ve noticed some confusion around these two metrics, so here’s a quick breakdown. \nData Output counts every time data is read from the platform via API calls, Analysis&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":27,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"How to handle multiple devices without creating individual blueprints [Tip #50 Carolina from Support]","id":1869,"title":"How to handle multiple devices without creating individual blueprints [Tip #50 Carolina from Support]","slug":"how-to-handle-multiple-devices-without-creating-individual-blueprints-tip-50-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-03-17T14:32:01.089Z","last_posted_at":"2026-03-17T14:32:01.134Z","bumped":true,"bumped_at":"2026-03-17T14:32:01.134Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here!! Today a client reached out with an interesting question, and I thought it would be helpful to share the tip with the community :upside_down_face: \nIf you’re working with many devic&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":20,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Public dashboard links stopped working? Here&rsquo;s what might have happened! [Tip #49 Carolina from Support]","id":1868,"title":"Public dashboard links stopped working? Here's what might have happened! [Tip #49 Carolina from Support]","slug":"public-dashboard-links-stopped-working-heres-what-might-have-happened-tip-49-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-03-06T18:19:25.252Z","last_posted_at":"2026-03-06T18:19:25.297Z","bumped":true,"bumped_at":"2026-03-06T18:19:25.297Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here!! \nRecently, a customer reached out to us with a very common question: public dashboard links (Share Public) suddenly stopped working. We’ve put together an explanation and solution &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":36,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"How to forward data from one TagoCore instance to multiple TagoIO profiles [Tip #48 Carolina from Support]","id":1864,"title":"How to forward data from one TagoCore instance to multiple TagoIO profiles [Tip #48 Carolina from Support]","slug":"how-to-forward-data-from-one-tagocore-instance-to-multiple-tagoio-profiles-tip-48-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-25T19:26:28.818Z","last_posted_at":"2026-02-25T19:26:28.867Z","bumped":true,"bumped_at":"2026-02-25T19:26:28.867Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here!! \nGot a question from a client today that turned into a great tip! They are using TagoCore at the edge to aggregate devices from two different suppliers (Provider A and Provider B) &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":28,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"No hard limit on file size when generating data via TagoIO analysis [Tip #47 Carolina from Support]","id":1863,"title":"No hard limit on file size when generating data via TagoIO analysis [Tip #47 Carolina from Support]","slug":"no-hard-limit-on-file-size-when-generating-data-via-tagoio-analysis-tip-47-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-24T17:33:04.502Z","last_posted_at":"2026-02-24T17:33:04.545Z","bumped":true,"bumped_at":"2026-02-24T17:33:04.545Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here :upside_down_face: \nI wanted to share a quick tip that came up in a recent support conversation, as it might be useful for those of you working with large datasets. \nWe had a user wh&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":25,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Auto-translate extensions can alter dashboard text [Tip #46 Carolina from Support]","id":1862,"title":"Auto-translate extensions can alter dashboard text [Tip #46 Carolina from Support]","slug":"auto-translate-extensions-can-alter-dashboard-text-tip-46-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-20T17:28:44.030Z","last_posted_at":"2026-02-20T17:28:44.071Z","bumped":true,"bumped_at":"2026-02-20T17:28:44.071Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here again!! \nI recently received a support case that turned out to be a great learning experience and worth sharing with the community. \nA client reported that one of their dashboard tab&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":25,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"When to Use Never-Expiring Tokens (and When to Avoid Them) [Tip #45 Carolina from Support]","id":1861,"title":"When to Use Never-Expiring Tokens (and When to Avoid Them) [Tip #45 Carolina from Support]","slug":"when-to-use-never-expiring-tokens-and-when-to-avoid-them-tip-45-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-19T19:23:22.803Z","last_posted_at":"2026-02-19T19:23:22.847Z","bumped":true,"bumped_at":"2026-02-19T19:23:22.847Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Back for more, y’all! \nIn the last post we talked about token lifespan. Today, let’s get practical: when should you actually use never-expiring tokens and when should you absolutely avoid them? \nWhen to use never-expirin&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":33,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"API tokens: temporary vs. never-expiring [Tip #44 Carolina from Support]","id":1858,"title":"API tokens: temporary vs. never-expiring [Tip #44 Carolina from Support]","slug":"api-tokens-temporary-vs-never-expiring-tip-44-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-12T19:59:00.058Z","last_posted_at":"2026-02-12T19:59:00.111Z","bumped":true,"bumped_at":"2026-02-12T19:59:00.111Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here again!! \nIf your API calls suddenly stop working, there’s a good chance your token expired. In TagoIO, tokens authenticate your apps and devices, and they can be temporary or never e&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":13,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Device vs. Asset in TagoIO [Tip #43 Carolina from Support]","id":1857,"title":"Device vs. Asset in TagoIO [Tip #43 Carolina from Support]","slug":"device-vs-asset-in-tagoio-tip-43-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-11T20:48:24.127Z","last_posted_at":"2026-02-11T20:48:24.171Z","bumped":true,"bumped_at":"2026-02-11T20:48:24.171Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nIf you’re new to TagoIO, this tip is for you.. what’s the difference between Device, and an Asset? \nSimple analogy: \n\n\nDevice = the box that connects your hardware/app to TagoIO an&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":33,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Including more than one device in actions using tags [Tip #42 Carolina from Support]","id":1855,"title":"Including more than one device in actions using tags [Tip #42 Carolina from Support]","slug":"including-more-than-one-device-in-actions-using-tags-tip-42-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-10T20:08:46.478Z","last_posted_at":"2026-02-10T20:08:46.519Z","bumped":true,"bumped_at":"2026-02-10T20:08:46.519Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nI received a question from a customer today about how to ensure devices are included in Actions based on tags when selecting multiple devices, and I thought this might help other m&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":24,"like_count":1,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":1,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"How to transfer a TagoIO profile to another account [Tip #41 Carolina from Support]","id":1854,"title":"How to transfer a TagoIO profile to another account [Tip #41 Carolina from Support]","slug":"how-to-transfer-a-tagoio-profile-to-another-account-tip-41-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-09T20:50:45.567Z","last_posted_at":"2026-02-09T20:50:45.610Z","bumped":true,"bumped_at":"2026-02-09T20:50:45.610Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nToday is a quick tip for you that manage applications or customers using TagoIO Profiles. There may come a time when you need to move an entire environment: devices, dashboards, an&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":14,"like_count":1,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":1,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Unexpected data input increase? Here’s how to find the cause [Tip #40 Carolina from Support]","id":1853,"title":"Unexpected data input increase? Here’s how to find the cause [Tip #40 Carolina from Support]","slug":"unexpected-data-input-increase-here-s-how-to-find-the-cause-tip-40-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-06T18:52:16.497Z","last_posted_at":"2026-02-06T18:52:16.549Z","bumped":true,"bumped_at":"2026-02-06T18:52:16.549Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nToday I received a ticket from a user concerned about a sudden spike in their data input usage. \nFirst off,  I want to reassure everyone that here at TagoIO, we never make changes &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":10,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Meet the free TagoIO Academy [Tip #39 Carolina from Support]","id":1852,"title":"Meet the free TagoIO Academy [Tip #39 Carolina from Support]","slug":"meet-the-free-tagoio-academy-tip-39-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-05T17:59:50.885Z","last_posted_at":"2026-02-05T17:59:50.925Z","bumped":true,"bumped_at":"2026-02-05T17:59:50.925Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nHere we go with a quick tip. Did you know TagoIO offers a comprehensive Academy to help you build IoT solutions faster and smarter and you can enroll for free? \nWhat you can learn: &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":29,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Using tags efficiently in blueprint dashboards [Tip #38 Carolina from Support]","id":1851,"title":"Using tags efficiently in blueprint dashboards [Tip #38 Carolina from Support]","slug":"using-tags-efficiently-in-blueprint-dashboards-tip-38-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-04T20:38:24.036Z","last_posted_at":"2026-02-04T20:38:24.084Z","bumped":true,"bumped_at":"2026-02-04T20:38:24.084Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nLast week, a customer reached out with an interesting question. He was using Blueprint tabs with conditions by user tag but hit a limit, he could only add up to 10 conditions \nThe &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":9,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"TagoCore: Our free, open-source IoT platform for edge and cloud [Tip #37 Carolina from Support]","id":1850,"title":"TagoCore: Our free, open-source IoT platform for edge and cloud [Tip #37 Carolina from Support]","slug":"tagocore-our-free-open-source-iot-platform-for-edge-and-cloud-tip-37-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-03T20:27:59.733Z","last_posted_at":"2026-02-03T20:27:59.794Z","bumped":true,"bumped_at":"2026-02-03T20:27:59.794Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nToday’s tip is about a product that sometimes our users don’t even know exists!! \nDid you know about TagoCore? Our free, fast, open-source IoT platform that runs on edge devices an&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":26,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Essential tips to secure your TagoRUN app! [Tip #36 Carolina from Support]","id":1848,"title":"Essential tips to secure your TagoRUN app! [Tip #36 Carolina from Support]","slug":"essential-tips-to-secure-your-tagorun-app-tip-36-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-02-02T20:01:07.959Z","last_posted_at":"2026-02-02T20:01:08.020Z","bumped":true,"bumped_at":"2026-02-02T20:01:08.020Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hey y’all! Carolina from support here! \nToday I’m sharing some quick tips to strengthen your TagoRUN security and make sure only authorized people can access your application. \n1. Single Sign-On (SSO) \nenabling Single Si&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":30,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Your resources renew on the 1st, not your billing date [Tip #35 Carolina from Support]","id":1846,"title":"Your resources renew on the 1st, not your billing date [Tip #35 Carolina from Support]","slug":"your-resources-renew-on-the-1st-not-your-billing-date-tip-35-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-01-30T19:43:48.039Z","last_posted_at":"2026-01-30T19:43:48.083Z","bumped":true,"bumped_at":"2026-01-30T19:43:48.083Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi y’all, Carolina from support here!! \nIt’s the end of the month, so I’m popping in with a quick but super common tip for this time of the month. \nA question we hear often is: “I just paid for the renewing of my plan, w&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":10,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Automate instantly with &ldquo;Trigger by Variable&rdquo; actions [Tip #34 Carolina from Support]","id":1843,"title":"Automate instantly with \"Trigger by Variable\" actions [Tip #34 Carolina from Support]","slug":"automate-instantly-with-trigger-by-variable-actions-tip-34-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-01-29T20:38:28.967Z","last_posted_at":"2026-01-29T20:38:29.016Z","bumped":true,"bumped_at":"2026-01-29T20:38:29.016Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi y’all, Carolina from support here again!! \nToday’s tip is for you who want instant automations when specific device variables arrive? Use an Action of type “Trigger by Variable.” When an incoming variable meets your c&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":9,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Turn dashboards into shareable templates! [Tip #33 Carolina from Support]","id":1842,"title":"Turn dashboards into shareable templates! [Tip #33 Carolina from Support]","slug":"turn-dashboards-into-shareable-templates-tip-33-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-01-28T20:53:42.739Z","last_posted_at":"2026-01-28T20:53:42.786Z","bumped":true,"bumped_at":"2026-01-28T20:53:42.786Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi y’all, Carolina from support here again!! \nMy tip for today is for users that need to reuse dashboards across projects or share them with others! TagoIO lets you distribute dashboards as templates. Templates include t&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":13,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]},{"fancy_title":"Take control of rate limits, meet the Control Tower add-on! [Tip #32 Carolina from Support]","id":1840,"title":"Take control of rate limits, meet the Control Tower add-on! [Tip #32 Carolina from Support]","slug":"take-control-of-rate-limits-meet-the-control-tower-add-on-tip-32-carolina-from-support","posts_count":1,"reply_count":0,"highest_post_number":1,"image_url":null,"created_at":"2026-01-27T19:52:27.890Z","last_posted_at":"2026-01-27T19:52:28.032Z","bumped":true,"bumped_at":"2026-01-27T19:52:28.032Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Hi y’all, Carolina from support here again!! \nThis tip is for users that manage many devices or face occasional traffic bursts! Hitting rate limits can disrupt your IoT apps and we offer a product that, the majority of t&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[],"tags_descriptions":{},"views":20,"like_count":0,"has_summary":false,"last_poster_username":"carolina.hidalgo","category_id":40,"op_like_count":0,"pinned_globally":false,"featured_link":null,"is_hot":false,"has_accepted_answer":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster","user_id":209,"primary_group_id":41,"flair_group_id":41}]}]}}